Early Check-InWe cannot guarantee early check-in. Check-in is based upon availability of rooms prior to 4pm. Guests are welcome to arrive as early as Noon to pre-register and access the waterpark until a room is available.
Late Check-OutLate check-outs are granted based upon availability. We cannot provide information on the availability of a late check-out until you arrive on property for check-in. Late check-outs typically require an additional fee.
Deposit PolicyA deposit in the amount of the first night's room rate plus taxes and resort fee are due at the time of booking. Please allow up to 24 hours for processing of your credit card. Any remaining balance will be due at the time of check-in.
Cancelation PolicyAll reservations canceled prior to 3 days (72 hours) of arrival will forfeit $25 (plus taxes) of the initial deposit. All reservations canceled within 3 days of arrival will forfeit the entire initial deposit of the first night's room rate plus taxes. Certain promotions may require a non-refundable deposit.
Incidental DepositIn addition to any remaining balance for room and tax at check-in, we require an incidental deposit of $500 for Vacation Villas and Luxury Cabins. Use of a credit or debit card for the incidental deposits for Vacation Villas and Luxury Cabins is required. Cash deposits are not accepted. The use of a debit card will directly affect the funds of your checking account and may be held by your bank up to 30 days following your departure. The use of a Visa card for the incidental deposit is prohibited. If you are paying for the room by Visa you must have an alternate credit card for the incidental deposit.
Payment OptionsWe accept Visa, MasterCard, Discover, American Express or cash. We do NOT accept personal checks. We will not accept payment for Vacation Villas or Luxury Cabins from anyone under the age of 25. We will not accept payment for lodge rooms from anyone under the age of 21.
Overnight AccommodationsAdmission to the indoor waterpark is included in the cost of every overnight accommodation and is subject to the hours of operation. Admission is subject to the number of guests indicated on the reservation. Please click here for special attraction pricing.
Ages 2 & YoungerChildren ages 2 and younger stay and play free. All children are included in the total guests count, but those children 2 and younger are free of charge.
Day PassesOur waterpark is complimentary to resort guests with overnight accommodations. We also offer day passes on days that the waterpark is open. Day passes will be available during waterpark hours of operation for $19.95 for persons 48" & taller and $14.95 for each person 47" & under. Children, 2 years of age and under, are admitted free into the waterpark with the purchase of a regular adult pass.
Check Grand Bear Falls Hours of Operation HERE.