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Resort and Water Park FAQS

At Grizzly Jack's Grand Bear Resort, things are pretty laid back and hassle free. We do have some resort polices and rules that will make your stay safe and without surprises. Access to our indoor water park and general admission to the amusement park is included for all overnight guests.  Each family member, over the age of three, will be given one refillable adventure card per night valued at $30.  This card is only valid for our activities in the Enchanted Forest and is not usable in our arcade games. Fun at our Illinois resort is always encouraged!
 

Check-In

Check-in begins at 4pm. Guests are welcome to arrive as early as 1pm to pre-register for the room and begin using the waterpark and amusement park until the room becomes available. Grand Bear Resort does not provide any sort of luggage check. Registered guest must be twenty-five (25) years of age or older to check-in to Vacation Villas or Luxury Cabins and twenty-one (21) years of age or older to check-in to Lodge rooms.
 

Check-Out

Check-out time is 11am. Guests are welcome to utilize the waterpark and amusement park after check-out on the day of departure. Grand Bear Resort does not provide any sort of luggage check.
 

Chaperone Policy

For Vacation Villas and Luxury Cabins, one adult age 25 years or older is required for every six guests under the age of 21. For Lodge rooms, one adult chaperone age 21 years or older is required.
 
Grizzly Jack's Grand Bear Resort Early Check-In

Early Check-In

We cannot guarantee early check-in. Check-in is based upon availability of rooms prior to 4pm. Guests are welcome to arrive as early as 1pm to pre-register and access the waterpark and amusement park until a room is available.
 

Late Check-Out

Late check-outs are granted based upon availability. We cannot provide information on the availability of a late check-out until you arrive on property for check-in. Late check-outs typically require an additional fee.
 

Deposit Policy

A deposit in the amount of the first night's room rate plus taxes and resort fee are due at the time of booking. Please allow up to 24 hours for processing of your credit card. Any remaining balance will be due at the time of check-in.

Cancellation Policy

All reservations canceled prior to 3 days of arrival will forfeit $25 (plus taxes) of the initial deposit. All reservations canceled within 3 days of arrival will forfeit the entire initial deposit of the first night's room rate plus taxes and resort fee. Certain promotions may require a non-refundable deposit.
 

Security Deposit

In addition to any remaining balance for room and tax at check-in, we require a security deposit of $250 for Lodge rooms and $1000 for Vacation Villas and Luxury Cabins. Use of a credit or debit card for the security deposits for Vacation Villas and Luxury Cabins is encouraged, however a cash deposit will be accepted. The use of a debit card will directly affect the funds of your checking account and may be held by your bank up to 30 days following your departure.  The use of a visa card for the ssecurity deposit is prohibited.  If you are paying for the room by visa you must have an alternate credit card or cash for the security deposit.
 

Payment Options

We accept Visa, MasterCard, Discover, American Express, Cash, Money Order and Traveler's Checks. We do NOT accept personal checks. We will not accept payment for Vacation Villas or Luxury Cabins from anyone under the age of 25.
Overnight Rooms at Grizzly Jack's Grand Bear Resort

Overnight Accommodations

Admission to the indoor waterpark and indoor amusement park is included in the cost of every overnight accommodation and is based on the hours of operation. Admission is subject to the number of guests indicated on the reservation. $30 attraction cards will be given out at check-in.  You may use these cards for any activity in our adventure park except for the arcade games.  These cards also are not valid for any games within the Wave Arcade inside the Lodge. Please click here for special attraction pricing.
 

Ages 2 & Younger

Children ages 2 and younger stay and play free. All children are included in the total guests count, but those children 2 and younger are free of charge.
 

Day Passes

Overnight accommodations are required for access to the waterpark. View all of our Grand Deals for overnight accommodations. Our waterpark is complimentary to resort guests with overnight accommodations only.  Day passes will be available Thursdays and Sundays after Labor Day for $19.95 for the first person and $10.95 for each additional person.  

Open to the Public

The Enchanted Forest indoor amusement park and Canyon Creek outdoor miniature golf are both open to the public. Admission is sold on a per person basis.
 

Pets

Pets are not permitted on the property with the exception of service animals. Contact us directly for nearby pet accommodations and information. Offenders will incur additional fees.
 

Grilling

Grilling of any kind is not permitted on the property. Starved Rock State Park provides areas for outdoor grilling.

Parking

Parking is provided for all accommodations. Vacation Villas and Luxury Cabins are restricted to 2 vehicles per unit. Large vehicles, boats, RV's & trucks must park in main lot and are not permitted in the villa/cabin parking area. All other vehicles may park in the main parking lot.
 

Smoking

Smoking is not permitted in any guest rooms or public areas of the resort. In accordance with Illinois State law, smoking is only permitted in designated smoking areas and must be 15' away from all entrances.
 

Transportation

Transportation is provided on-site on weekends and holidays only. Transportation provides access to vacation villas, luxury cabins, amusement park and the main lodge which houses the waterpark and arcade.

Food & Beverage Policy

Outside food & beverage is not permitted inside the waterpark, amusement park, lobby area or any food or retail establishment.
 

Room Rates

Rates quoted via phone or internet are based on the number of guests indicated at the time of the reservation. Any additional guests above the number indicated on the reservation confirmation may result in a higher rate. All room rates are subject to availability and may change at any time. Rates are guaranteed only with a reservation with a credit card guarantee.
 

Resort Fees

A nightly fee of $12.00 will be applied to all reservations in addition to room & tax. This fee covers waterpark access during your stay exclusive for GBR guests and amusement park access for the length of your stay. The resort fee also covers complimentary shuttle service, WiFi in the main lodge, parking, local calling, calling-card and toll-free calls, coffee in the main lobby each morning, life jacket use in the waterpark, towel service for the waterpark, kid's movie showings on weekends and free incoming faxes.
Grizzly Jack's Grand Bear Resort Gift Cards

Gift Cards

Grizzly Jack's Grand Bear Resort gift cards are the perfect gift for any occasion. Gift cards are valid year round and may be used towards accommodations or at any food & beverage outlet. Call 866.399.3866 to give the gift of family fun!
 

 

Water Park Restrictions

Waterpark Tube Slide & Body Slide Height Restrictions

Riders must be at least 48 inches tall in order to ride these slides in the waterpark. Single riders only.
 

Waterpark Spa Restrictions

Guests ages 16 and older only are permitted to use the waterpark spa.
 

Park Safety Rules

The Enchanted Forest is a blast for the whole family, but safety is our top priority. Please download and read the safety rules for our water and amusement park rides and attractions. They ensure that you have maximum fun and stay safe.
 
  • Amusement Ride Rules
  • Inflatable Rules
  • Ropes Course Rules
  • Zip Line Rules
 
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